That payment is no longer refundable, but you can cancel at any time so you are not charged again. You keep access until the end of the period you paid for.
Cancel before a trial ends and you are never charged.
The subscription is cancelled and the account returns to the Free plan. Your audits and data are kept, within the Free plan’s history window.
Refunds go back to the original payment method through Paddle. How long it takes to appear depends on your bank or card issuer.
We may decline refunds when this policy is being used to keep using a paid plan without paying, for example by refunding and re-subscribing again and again.